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Job Type: Full Time Location: Austin - NorthHave you been at a bar wanting to order a drink but your waitress or waiter was not around? Odds are that it has happened to you this week. If you are at SXSWi here in Austin, it has happened to you more than once. Busy bars make it tough to order drinks – especially when you are seated at a table. My big pet peeve is sitting with an empty glass and nobody comes by to allow me to order another.
I was introduced to a new company that is making a big splash here at this year’s SXSWi. SpeedMenu is an Austin-based startup that is tackling this problem in an ingenious way. The moment you order your first drink, the wait staff hands you a receipt with a location, table number and 4 digit PIN. Pointing your cell phone to www.SpeedMenu.com and entering the location, table and PIN allows you to securely connect to your tab at the bar. You can also visit the bar’s website and get automatically directed to the bar’s custom-branded SpeedMenu web application. No need to download or install anything. It just uses your cell phone browser.
Want to order another beer? Simply click the reorder button of any item on your tab. You can also select from a list of specials at the bar or you can enter a SpeedMenu code that orders items off the regular menu. The ticket is printed at the bar station and the bartender starts preparing your drink within a couple seconds of placing your order.
Want to close your tab? Simply click the close my tab button and your tab is printed out and ready for the staff to bring you your tab to close out. You can pay with cash or credit card as usual and unlike other systems that try to replace the staff, you get a friendly “thank you” as you close out from a real human being. The key is helping the staff during busy times rather than replacing them.
The level of sophistication goes even further. With a free SpeedMenu account, you can track your tabs, see what you have ordered, what you have spent and can receive future specials at participating bars and restaurants. SpeedMenu announced this week that they have integrated their system with Dinerware – a bar/restaurant point of sale system that has countless installations around the country.
“We looked at the technology in everyone’s pocket,” said Richard Bagdonas the CTO “and realized that we could effectively extend the local POS system.” When asked about security of the information being sent, Bagdonas said “we are not sending any personally identifiable information – period. We don’t send credit card numbers or even a name. We simply send a flag that says the person with tab 123 at table 54 wants another Bud Light. The key is we do it in an encrypted and compressed format that provides two layers of obfuscation.” What does that techno-jargon mean? Your information is safe and you get your drinks faster. The company is demoing the system at this year’s SXSWi and will be launching nationwide in April.
Ten Tips For Networking At A Multi-Day Conference – SXSW 2010
1. Have a plan. Know in advance whom you want to meet (directly or the type of people), which speakers you want to hear, and what tradeshow booths you want to visit.
Have A Great Day
thom
Wikipedia calls Whac-a-Mole
a “Redemption Game”
Every industry has them. Your company may be one of them. They are the whack-a-mole companies, sticking their virtual neck out, and striving to do things better, driving online sales with an evolving ecommerce marketing strategy.
And they often get whacked.
But the companies I’m talking about hunker down in their holes and plan their next chance to pop out again, with more force. It’s in their blood. The Internet is becoming the place they stage their emergence.
These whack-a-mole companies may sell products that range from the common to the mundane. Zappos was a whack-a-mole company. They started out in online sales of shoes. In ten years, Zappos outshone their competitors and sold an almost $1 billion business to Amazon.
The GoodLife Team is a whack-a-mole company in the very competitive real estate market. They are small by the standards of their peers, but like Zappos, I expect them to pop out of their hole with such force that they will leave the table altogether, flying free of the hammers that seek to drive them back.
Patience and ImpatienceWhack-a-mole companies are both patient, and remarkably impatient. They are remarkably impatient to try new things. They aren’t careless. Successful whack-a-moles seek to find out what works and what doesn’t quickly.
Yet, they are patient in the long run. They know that they’re going to get whacked a few times, and they prepare for the blows. Theirs is a journey of learning and persistence.
I am drawn to these kind of companies. It is them that I find myself writing for.
Ecommerce Whack-a-molesIf you are a budding whack-a-mole in your industry and want to turn the Web into a powerful sales channel, find out how the highest-converting sites on the Web use ecommerce marketing strategy to maximize conversion rates and online sales. “Conversion” is the magic that makes you stronger than your competitors.
It gives you the force to fly free of your industry Whac-a-mole table by slashing your online sales costs.
Be free, my plastic mole friends!
Photo courtesy O Mighty Crisis Blog.
I just made it (very quickly!) through the badge check-in line at SXSW. W00t to myEmma for being the lanyard for our badges this year. Shout out to my local friends, Jonathan Gesinger and Matthew Parente, for being the face of myEmma to me.
It’s All About the FriendsIf you’re going, or you’re there, I hope you’ll TALK to everyone around you! It’s amazing how much you can learn. @asos_james told me why he doesn’t have business cards. Do you have a pile of them? Do you remember who those people all are? See?
He also told me about sitby.us, another social check-in and locator app. I hadn’t heard of it yet. It’s on the SXSW site, but so is lots of other information (some of which I completely missed, thank you Dale for helping me SEE the obvious!)
Be Patient With the TrafficSo, in case you’re just a little bit like me, this post has links to the four main geo locator/social check-in apps that are likely to be getting a lot of attention and traffic at SXSW. Hopefully they’re all up to the task. I’ve already heard complaints in the line about one of them, and the article I found on SitByUs says it’s still a little unstable. I just signed up for FourSquare and connected it to my Twitter and Facebook friends (very easily, I might add), and it went PERFECTLY.
It’s understandable that they’d have a hard time with the bandwidth and traffic peaks at a convention like this, which causes anything BUT normal demands on a system. Even the large wireless carriers have trouble meeting the demand. Twitter has had trouble in the past as well. As an app developer, I totally get how hard it would be to gauge and prepare for what might be coming, cuz what if it doesn’t? That’s a big investment to hope pays off. I hope everyone is patient.
Locator LinksSo, here are the links, in alphabetical order:
FourSquare - http://www.foursquare.com - (seems to be gaining some serious traction - over 200 of my Twitter friends were on FourSquare) GoWalla - http://www.gowalla.com (earn badges for checking in places; um, don’t put your house here unless you wanna be on pleaserobme.com!) PlanCast - http://www.plancast.com (list of events; is there an overall friend calendar I’m too blind to see here?) SitBy.Us - http://www.sitby.us (micro-locator, as in ‘what seat are you occupying?)Then there’s always good old Twitter and Facebook. I hope they declare hashtags in each session so it’s easy to connect quickly at the beginning of a session.
We’re Locals!By the way, we’re located in Austin, if you’re reading this because you’re from out-of-town. I’m more than happy to answer your Austin questions. Outgoing, friendly, just tweet me - @cjromb.
I’m excited to have these four locator apps. I’ve signed up as cjromb on all of them.
Let’s ConnectIf you see me on the apps, don’t be shy about connecting. Alot of my Austin friends/colleagues aren’t going, so this will give me a chance to find my you and my other online friends quickly and meet them in person.
Gear, Schedule, Other SXSW PostsIf you’re interested here are a few other SXSW Posts:
SXSW Gadget Girl Gear (I wrote this)
Coming to Austin, TX for SXSW?
Here’s my schedule so far:
http://www.budurl.com/sxswcj
For my friends who aren’t going, @irene_koehler created this post:
How To Enjoy SXSW (Without Even Being at SXSW)
And here’s another option for what to do if you’re here without a badge:
http://plancast.com/sxswbadgeless
ENJOY SXSW, however YOU Interact with it.
Badge pickup started at 3:00 today. This was the line at 2:45.
Good thing everyone has games on their iPhones.
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SXSW Interactive is only moments away! I’ll be finishing out my draft schedule tonight, and then finalizing choices tomorrow.
My friends have been calling me Gadget Girl for a long time, and a few years ago I approached austinwoman magazine about a column begging them to let me blabber about all the dork things I find. I told them I just knew it would help others learn about new technology. They bought it, and now I use it for that, and as an excuse to buy new toys *ahem* tools in the interest of talking other people into going into tech debt WITH me.
Anyway, it’s been FUN to do that column for the last few years. To further expose my gadget addiction to the light, I’ll be starting a Show and Tech event in the next few months. If you’re interested in more details, let me know and I’ll include you when I send out the intro information.
As you can guess, SXSW would be a major annual highlight for me. In fact, I would readily say going for the past few years has changed me and the face of our business in many ways.
AWM ran an article in the March issue with suggestions for surviving SXSW, so if you’re going, I hope you’ll take a look at what we had to say: http://budurl.com/awmsxsw
I took a picture last night of some initial stuff I want to make sure I don’t forget. I took the picture for three reasons. 1) I wanted to share it with you. 2) I wanted to force myself to find a few of the items before Thursday night, and 3) I wanted a visual packing list so I don’t miss anything important.
The idea for staging these equipment pictures started when I was doing this before races I was running. It was fun to assemble all my stuff the night before and snap a pic of it. It helped me make sure I had everything in one place before the last minute, too.
So, onto the sharing with you. Here’s the pic:
And here’s what you’re seeing:
I broke my back a few years ago and still have some issues with long periods on my feet, hauling things around. So I’ll be dragging my stuff around on wheels I suspect, instead of in my backpack, which is how I normally do it.
I have two things to say about what you haul your stuff around in. First, DO NOT use the bag they give you at SXSW! You know why, right? Because it’s the EXACT SAME bag LOTS of other people will be using. The first time you forget to pick it up, and you go looking for it, you’ll realize what’s wrong with your container choice. It’s like going to the mall security police as a kid and telling them your Mom’s name is Mom. Not. Helpful. Only difference is that Mom’s likely to also be looking for you, while your bag? It will not be contacting you.
Anyway, second thing…Now that you’re convinced of the merits of carrying your own unique bag, don’t make it black. Seriously. Don’t. Put something UNIQUE on it. You know the suitcases all gray/black rolling around at the airport? Nuff said. If you want to see it, and you want it back, trust me on these two scores.
Here’s the inside of the cable bag I promised to add. I wrote about this in austinwoman a few months ago. It’s kinda empty right now; it’s usually full. Friends make fun of me about it…until they want a cable, Flash drive, extra USB ports, or a battery. Just sayin’.