Project Lead
We are looking for people who want to re-define the way business is done online. Ecommerce is undergoing a period of disruptive change as new models emerge that are dramatically outperforming tired web storefronts. We need creative thinkers to help design, assemble and continually improve upon new ecommerce concepts for our leading clients.
We believe in doing things right and having fun along the way. We believe in being part of broader communities (open source, ecommerce, design) and part of a thriving, global, connected Optaros community. We believe in a culture where we mentor each other, say what we think, and contribute our talents to making this company great.
Summary
The Project Lead in our Support and Operations team maximizes the stability, availability and performance of our eCommerce solutions, working closely with key contacts at our customer site as well as assigned internal team members. Project Leads coordinate and prioritize the deployment of new enhancements and defects to the customer’s production environment. A Project Lead typically leads a project team of 5 or fewer people, frequently assuming business analysis responsibility as well as filling the project management role. Project Leads manage the client relationship at the manager level and have a high-level of commitment to client success. Project leads work with Support management to make sure ongoing support is delivered on-time and on-budget while remaining profitable.
Responsibilities
• Project Management. Project Leads plan, organize and execute activities related to the ongoing maintenance of our customers. Project Leads manage projects by tracking and assessing project plans, budgets and resources. The day to day tasks of the Project Lead vary in scope, scale and complexity depending on the ongoing needs of the customer. Success is measured by customers’ satisfaction, meeting delivery schedules and staying within budget.
• Consulting. Project Leads are part of the senior team that manages the client. They may be called upon to facilitate business discussions, user requirements workshops, and prioritization sessions aimed at the ongoing success of the client. They are the primary owner of the stability, availability and performance of the customer’s solution and as such need to understand the client’s goals and objectives. Project Leads also manage development of documentation to meet client expectations.
• Team Management. Project Leads manage small teams to successfully deliver agreed upon solutions of the highest quality, exceeding customer expectations. They mentor and guide less experienced consultants and are expected to be role models for best practices.
Skills
• 4+ years experience on technical project teams or in product development or professional services environments in delivery-related roles; 1-3 years in project leadership roles
• Experience with eCommerce; general best practices, merchandising, product information management, marketing, customer acquisition, order processing, payment processing, PCI, fulfillment, on-line customer support, inventory management
• Experience in custom application development and all phases of the software development lifecycle (SDLC)
• Experience in planning, organizing, and executing projects of varying complexity, delivering them within specified timeframes and budgets; previous experience managing projects of similar size in a systems integration environment
• Understanding of broad aspects of Project Management: Systems Analysis, and Training
• Experience facilitating requirements gathering sessions and establishing task prioritization
• Extensive understanding of project planning and delivery
• Excellent verbal and written communications skills; good presentation and facilitation skills
• Willingness to travel to client locations and collaborate with distributed delivery teams as needed. Minimal travel with this role.
Optaros has an awesome culture and offers highly competitive compensation packages. Exciting work!
Email: sronzetti@optaros.com if interested!
We also have a PM role in Austin. Check out our site at www.optaros.com
Skills
• 4+ years experience on technical project teams or in product development or professional services environments in delivery-related roles; 1-3 years in project leadership roles
• Experience with eCommerce; general best practices, merchandising, product information management, marketing, customer acquisition, order processing, payment processing, PCI, fulfillment, on-line customer support, inventory management
• Experience in custom application development and all phases of the software development lifecycle (SDLC)
• Experience in planning, organizing, and executing projects of varying complexity, delivering them within specified timeframes and budgets; previous experience managing projects of similar size in a systems integration environment
• Understanding of broad aspects of Project Management: Systems Analysis, and Training
• Experience facilitating requirements gathering sessions and establishing task prioritization
• Extensive understanding of project planning and delivery
• Excellent verbal and written communications skills; good presentation and facilitation skills
• Willingness to travel to client locations and collaborate with distributed delivery teams as needed. Minimal travel with this role.
We deliver digital commerce services that embrace emerging technologies to create exceptional branded experiences. Our expertise spans the full commerce ecosystem, from customer-facing experiences to integrations with enterprise back-office applications.
We're a tightly integrated team of thought leaders, technologists, user-experience professionals and digital designers. We create experiences that meet business objectives and directly impact the bottom line. All with an abiding respect for the creative, technological, financial and time constraints that confront businesses today.
We tell it like it is. Our proactive and practical advice targets the unique challenges created by the integration of customer-centric solutions into the technology landscape.
We see both sides of the coinOur sights are laser-focused on improving customer revenue and reducing your ongoing technology and operational costs.
We're more than team players. We respect all points of view and work collaboratively with your marketing and IT teams, agencies and other partners to ensure the success of your project.
We build bridgesWe engage with businesspeople, strategists, creatives and technologists to work together toward a common objective.
We challenge the status quo. Our custom consulting approach includes assembled solutions, outsourced options, as well as complete hosting, support and maintenance.
