Project Manager

Summary:
This position is responsible for independently performing project management responsibilities for information systems development and support efforts. This position will be managing projects with distributed team members. Their responsibilities include resource allocation, all phases of a development life cycle, i.e., feasibility study, requirements, analysis, design, programming, testing, and implementation planning. They also manage the relationships with customer management as directed by the CTO. Project Managers ensure system quality and conformance to standards.
Coordinates and directs the activities of consultants as directed on a project team which performs the traditional functions of systems analysis, design and program development in the implementation of business-information systems. Exchanges ideas, information and opinions with the project stakeholders to arrive at decisions, conclusions, solutions, or solve disputes. Is a company-wide recognized expert and leader

Essential Functions:
* Serve as primary liaison to business customers and provide recommendations for improved system processes. Develop deliverables related to project initiation including feasibility studies, risk assessment, project initiation reports, staffing, project organization outline, and standards and control procedures.
* Monitor project progress, deliverables, quality assurance, and customer service. Report status to client and identify and resolve risks that impact project completion. Manage time and budget for the client, initiate action to identify and resolve problems, and ensure goals are met. Coordinates planning, development, testing, documentation, and installation of project to ensure timely deliverables, project success and quality.
* Adjusts resources as necessary to ensure project success and completion. Provide work direction and feedback to all team members and assist them in issue resolution. Provide guidance to team members on administrative and technical problems. Providing customer service to client by developing team behaviors and empowering team members to plan and execute work. Assist in staffing activities related to project.
* Develop new processes as necessary to ensure mission critical systems are completed; provide expertise in identifying appropriate methodologies for large-scale development efforts.
* Leads or participates in business process redesign teams.
* Prepares and delivers formal presentations to colleagues and management. Shares “best practices” for account management staff development and technical expertise.
* Provides leadership to the project team toward the attainment of high quality systems, making sure systems are consistent with standards and operating procedures. Consults on other large projects and is viewed as a resource assigned to the company’s most critical efforts.
* Communicates with Sales and Marketing regarding re-engagements, potential new opportunities, and successful projects.
* Through formal and informal training, continues development of personal and professional skills. Establishes and participates in industry and other professional networks to ensure awareness of social, economic and other trends that may affect the business or direction of the Company’s initiatives, policies and programs.
* Maintain a team environment with other departments.
* Maintain a high level of customer service and friendly atmosphere.
* Other duties as assigned.