Business Response Engineer

We are currently looking for a Business Response Engineer. In this role, you will be working under product development to assist in the sale and support of BreakingPoint CTM products that are currently shipping. This is a highly visible role, as it will require someone with product development skills, allowing them to work closely with the development (software & hardware), sales, and support teams.
Location: Austin, Texas
Reporting to: Chief Technology Officer
Responsibilities:
• Assisting Sales and Support Engineers with customer issues
• Analyzing and reproducing high-priority issues
• Designing, developing and testing solutions to issues
• Deploying solutions through patch management or scheduled releases
• Designing and developing product enhancements that meet with business needs
Required Skills:
• Strong programming in multiple languages (C and Java in particular)
• Experience with large source projects with multiple contributors
• Experience in multitheaded/multi CPU based projects
• Strong working knowledge of Ethernet and TCP/IP networking
• Strong Linux or other *nix OS experience (kernel development, administration, etc.)
• Strong communications skills
• Must be able to work with team members as well as coordinate with other team leads
• Good working knowledge of at least one assembly language (x86/MIPS/PPC, etc.)
• Good working knowledge of leading network vendor switches/routers (Juniper, Cisco, etc.)
• Good working knowledge of application protocols and the OSI model
Preferred Skills:
• Understanding of XML
• Understanding of scripting languages (Ruby, TCL, Perl, Python, LUA, Shell scripting)
• Understanding of web development (HTML, JavaScript, Flash/Flex)
• Working knowledge of general PC based hardware (buses, memory, etc.)
• Other hardware knowledge a bonus (VHDL, Verilog, ASICs, PCB design, etc.)
• Experience in Testing/Quality Assurance a bonus
Apply at: jobs@breakingpoint.com
BreakingPoint is a high-growth global cyber security company, serving market segments including network equipment manufacturers, telecommunications providers, Global 2000 enterprises, and government agencies. We offer employees the chance to work on the most cutting-edge cyber security technology. The work environment is relaxed, but our vision is determined and progressive. Our employees pride themselves on original thinking, radical approaches to problem solving, and pushing technology boundaries. Because we are a high-growth company focused on technological innovation, we can offer individuals career growth and advancement opportunities.