Quality Assurance Engineer
Job Description:
The QA Engineer is responsible for operational support including QA/UAT design, development and execution. The QA duties included developing and executing test plans, both automated and manual, performing user acceptance testing against Web Services and creating, reviewing and updating end-user documentation related to those Web Services and customer process workflows. Responsibilities will include:
•Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
•Perform UAT / regression testing against APIs, Web Services using internal and external tools, Web portals and reports
•Build and manage the QA/UAT processes along with other IT/Operations staff
•Develop and execute test plans, test cases and client use-case scenarios
•Provide internal Quality Assurance and administer tasks related to all QA activities
•Identify and report QA issues, workflow issues and other project risks to development team
•Evaluate overall test processes and produce regular progress updates
•Verification testing and patch validation to verifying expected changes were installed
•Evaluate system performance, reproduce issues and work with development to resolve identified problems
•Secondary support to operational analysts tasks supporting client requests. Tasks include monitoring incoming tickets, recreating client issues, testing and diagnosing issues and/or improving regression tests.
•Monitoring and evaluation of system utilization
•Document systems, implementation and maintenance of all CSI systems and work flow processes.
•Provide updates on technical documentation, generate “how to” guides for CSIdentity systems
Job Requirements:
The QA Engineer must have the ability to test and debug custom developed application, web services, and database issues and be familiar with monitoring tools in Windows, Linux and other proprietary monitoring applications. The candidate must also be competent with:
•Linux and Windows Operating Systems
•SQL and XML
•Some programming and/or scripting: Java, PHP, Perl, Bash/Shell, or other
•Database queries
•CRON or other batch processes
•Microsoft Office
Other required skills include:
•BS, BA in Computer Science, Computer Information Systems, MIS or relevant technology degree or Relevant work experience in similar environment
•Strong analytical and problem solving capabilities
•Must be able to execute all tasks with exceptional attention to detail
•Must have ability and desire to work in a high-pressure, fast-paced start-up environment and be able to handle several projects and tasks simultaneously
•Must possess excellent time management and prioritization skills
CSID is the leading provider of global, enterprise level identity protection and fraud detection solutions and technologies. Our advanced solutions enable the world’s leading businesses and government organizations to take a proactive approach to protecting the identities of their members and consumers.
We have a comprehensive array of identity protection and fraud detection services. Our solutions scale globally. We innovate and adapt. We move quickly. We power over 70% of the retail identity protection industry. We power identity protection.
