Great combination of technical knowledge and people skills.

Technical Support
Certified competent on all training classes re: Dell Portable and Desktop hardware troubleshooting, driver troubleshooting, wireless data communication and Microsoft XP and Vista OS as well as Office. Utilized proprietary Dell diagnostic software/remote access as well as web based information. Dell/Spherion training was in addition to my own life experience building, upgrading and troubleshooting PC's from Windows 98 to Vista and Linux OS.

Field Application Engineer
17 years of assisting sales in the identification, presentation, design in and post sales support of new and proprietary components and systems. Major accomplishments include Xilinx Silver certification, teaching VHDL, helping to bring a branch office from $80k/mo. to over $500k/mo, registrations from 1 per month to 10-15 and design wins from 1 per quarter to 1 per week. Responsible for having the highest customer attendance of any distributor to technical seminars and training classes. Renesas Achievement Award 2003.
My contact data base contains over 2,000 central Texas engineers, buyers, representatives and manufacturers.

Management
Built programming center for the entire central U.S. and managed the equipment, software, personnel, production schedule and was the customer focal point at Marshall Industries Dallas.
Was Program Engineering Manager at contract manufacturer Spectra Dynamics. Started as manager of three new and existing production lines and was promoted to managing all production managers. Greatest accomplishment was learning, applying and achieving Spectra Dynamics ISO 9001:2000 certification.