Field Product Support and Escalation & Implementation

Qualification Highlights

Go-to Technical Expert
Top Tier Support
Systems & Network Troubleshooting
RAID Install, Integration, Troubleshooting
Storage Consulting
Field Training and Mentorship
Sales Engineering
Technology Sales
Sales & Technical Training
Team Leadership
Account Management
Customer Relationships

I am an accomplished results-driven Subject Matter Expert with experience in all aspects of field troubleshooting and additional focus on technical pre sales, technical consulting, product demonstration, networking, storage solutions and disaster recovery. Expertise in high-stress, on-site and remote technical deployment and implementation, technical troubleshooting and repairing high-level customer relationships with a proven ability to successfully interface with customers, product development, sales representatives and technical sales to meet solution objectives. Exceptional communicator with a strong record of saving multi-million dollar sales.