"Ethical Issues in a Changing World" - Jerry Bruder (speaker)

Attention All Austin Area Service Executives, Field Service Managers, Technical Support, Customer Service, Spare Parts Planners, Repair Center Managers, and all others involved in providing pre and post sales service and support.

Join your fellow service professionals in a very special event sponsored by the Association For Service Management International (AFSMI) and Tokyo Electron America at The Commons Center of the University of Texas JJ Pickles Research Center. http://www.utexas.edu/commons/

Agenda
Date: June 19, 2008

Location:
The Commons Center,Little Tex Conf. Hall
10100 Burnet, Austin, Texas

Cost: $10 per person with money going to charity of your choice

RSVP: online at www.centexafsmi.org by June 12th

6:15 – 7:00 Social time and Networking
7:00 – 8:30 Title: Ethical Issues in a Changing World

Speaker: Jerry Bruder

Synopsis: In today’s chaotic and fast-changing world, we are often faced with choosing between ethics and expediency, which at times can blur the determination of Right & Wrong. Rushwood Kidder, the founder of the Institute For Global Ethics, says, “The dilemma we also face is having to pick between right and right.” World leaders, corporate executives, and all of us are confronted with similar decisions daily, both organizationally and in our personal lives. What to do and not to do, what to say and not to say, and what is right and what is wrong. Instead, the audience will tackle highly charged ethical issues with the objective of lively, stimulating, and possibly contentious discussion. The goal of the program is not agreement. Rather, it will attempt to elicit thought and introspection regarding how these ethical problems apply to each individual. Hopefully, it will raise questions instead of provide answers, and will motivate those in attendance to examine their own responsibility in determining ethical standards and behavior.

For questions, contact:

Kevin Chasey
Chapter President, AFSMI
VP Service, Tokyo Electron America
Kevin.chasey@us.tel.com

For over thirty years, since our founding in 1975, AFSM International--a global, professional member-based association--has been an invaluable resource for the education, information, news, training, staffing assistance, peer networking, research, and studies that customer services and support managers for technology-based products and solutions (a.k.a. s-business) require. To learn more about the Association for Service Management, International visit our web site at www.afsmi.com or visit our chapter web site at www.centexafsmi.org