Resume

PROFILE:

Innovative self-starter seeks position that will utilize Computer Science and software testing skills through software product development while allowing the opportunity to learn and grow as a productive member of the organization.

SELECT ACCOMPLISHMENTS:

• Devised a presentation tool for reporting ongoing software performance levels for program management that became a model for technical documentation and help file generation at Schlumberger and later Eagle.
• Able to learn NTCIP standards and protocols required for product testing to become acknowledged technical expert in field support of the platform at Eagle
• February 1999 – Dell Recognition of Outstanding Service Award
• FY ’99 Q3 and Q4 Dell’s 100% Service Club

EXPERIENCE:

Gresham Storage Austin, Texas April 30, 2007 – Present
Release Engineer
• Work with development staff to acquire responsibility for existing software releases and packaging.
• Review/analyze Software Requirement Specifications and Product Functional Specifications.
• Use existing software revision and management tools to track release issues.
• Create and maintain release documentation.
• Work with OEM partners to maintain and improve software installation and update procedures.
• Use technical and programming experience to provide technical support, installation and diagnosis of releases.
• Communicate with development, test, and support staffs to provide feedback and develop improved product release experience.
• Interact with OEM partners in all aspects of package installation and support.

Environment: XP, 2003, SuSE, AIX, Unix, Linux, ADO.NET, MySQL, Bugzilla, TestDirector, PERL, SANS, Fibre Channel, CVS, NetBackup, Backbone, TSM, ACSLS.

Misys/PayerPath Austin, Texas October 2006 – December 2006
QA Engineer
Worked directly with software programmers to plan, develop, and maintain test suites for all medical billing applications. Other duties included writing test scripts to requirements traceability and installation of software on target systems. Additional duties included maintenance and administration of defect tracking and/or configuration management software and requirements management software.

Environment: XP, AIX, Unix, Linux, ADO.NET, Informix, MSSQL (2005), TestDirector, PERL.

SPi Austin, Texas March 2006 – September 2006
QA Officer
Responsible for managing and coordinating all quality aspects as it relates to processing collected EDD data. Responsible for designing and coordinating the implementation of the quality control processes. Maintains documentation and formulates and manages testing plans and procedures.

• Utilized complex SQL queries to validate cataloged/index data from the Repository Program into the 2005 DB.
• Utilized .NET Studio to write VB & ADO applications for automated testing and to create an interface to maintain requirements into the SQL DB.

Environment: XP, 2003 Server, ADO.NET, MAPI, C# scripting, VB.NET, MSSQL (2005), Citrix, DOS, VMWare, Informix, Attenex, Concordance, Summation, Microsoft Project.

Isochron Austin, Texas December 2005 – March 2006
QA Engineer
Isochron was porting their product from Weblogic 6.1 to Websphere. Primary responsibilities are Test Case Development, Grey Box, Regression, End to End and Cut over testing of the software product. In three weeks time, I had already found over 16 major bugs and written over 2100 test cases.

Environment: Microcomputers, Windows XP, ActiveX, XML, Java, Oracle, Crystal Reports version 9, Bugzilla.

Siemens: Eagle Traffic Control Systems Austin, Texas November 2001 – November 2005
Software Tester and Technical Support Specialist
Although my primary function was White/Black box testing the controller’s Firmware, I began my association with testing the ACTRA/MARC NX and Paragon programs (See programming technology below) which expanded to Test Case and Script creation, Requirement Analyst, etc as well. Prior to my arrival at Siemens ITS (formally Eagle Traffic Control Systems), there was no formalized methodology for the testing department. I created all testing scripts currently being utilized by both the Firmware and Software Testing Departments. I was promoted to assume the Test Leadership role, managing 3 other testers, for Siemens ITS’ Firmware department in October 2004. I was responsible for the creation of all Test Cycle, Requirement, Case and Script documentation.

In my previous role at Siemens ITS, I have not only created SQL Databases, but also created test scripts that pull test data from the DB into interactive GUIs contained within Excel spreadsheets. Although these are extremely complex test scripts, the complexity of the Program required the ability for the inexperienced tester to have a WYSIWYG GUI for validation purposes. The programming I created is utilizing VB with ADO & ADOX library usage and XML programming running in the background of the spreadsheets. I was initializing TestComplete automation program. The programming/testing atmosphere is a hybrid of the Waterfall/Spiral methodologies. The bug tracking software utilized was Problem Tracker (which has a HTML/XML based GUI and utilizes a SQL DB).

MARC NX, ACTRA & Paragon – Traffic Control System
ACTRA is a general traffic control closed loop system. The general design of ACTRA, an enhancement over the 2-tier MARC NX system is a client/server based web model. Client workstations access a central ACTRA Server that performs traffic management, system communications, database interface and system services through the web interface layer, which in turn provides support to server-side client objects running on a web server. Remote-client applications are developed as required to satisfy a particular customer requirement.
The system uses COM interfaces to communicate among components. Processing is distributed across multiple machines using COM/DCOM. The COM interfaces provide access to all system services, which can be accessed on a single machine or distributed across multiple machines working together as a single application. Client implementations use the Dispatch Manager DLL service to access ACTRA objects. The clients run on a single, stand-alone workstation and can also accessed using third-party remote access tools that allow a remote PC to take over a workstation’s desktop. ACTRA provides the ability to exchange files such as ESRI maps with common GIS to data created by CAD products and spreadsheet products. Graphical user interfaces (GUI) using object oriented design are developed and integrated using standard MFC, EDI/ ECOM protocols and ATL COM objects. Most of the database transactions are done through MTS packages/components. The front-end grids are developed using Stingray Objective Grid 7.0. The Web interface layer module is done using Java Servlets, XML, EJB and JSP. Paragon is an overlay program utilized for accessing ACTRA across the internet via an XML transformer, via JBoss.

Environment: Microcomputers, Windows NT 4.0, 2000, XP & Server 2003, Elios Linux, OS9, AS400, Visual C++ 6.0 (MFC 6.0), .NET, ATL 2.0, COM/DCOM, MTS 2.0, ActiveX, XML, Java, SourceSafe 6.0, Clear Case v3.2, OLE 2.0, VB, MS-Access, MSDE, SQL/Server, Oracle, Objective Grid 7.0, Crystal Reports versions 6.0 – 9, Problem Tracker, TestComplete, SharePoint.

Data Junction Austin, Texas June 2002 – September 2002
Database Programmer/Customer Service
Data Junction is a Software program that will Port any type of database to any other database across multiple platforms. Database Admin, who are customers of the program, would call and/or send their DB for coding revisions. My responsibility was to look at their SQL, VBA, XML, HIPPAA scripts and amend to assist in and/or develop the following procedures:
• Database Development (Naming database objects, Coding SQL and stored procedures, Trigger usage, Views, replication, commit frequency)
• Declarative Referential Integrity and Isolation Level Procedures
• Database Design Review Procedure
• Database Back-up/Recovery Exercises and Procedures
• HIPPAA, EDI, EDIFACT, HL7 conversion Procedures
• Issue/Change Management
• Application Bug Tracking

Environment: Microcomputers, Windows NT 4.0, 95, 98, 2000, HP-UX, Linux, UNIX, IBM UNIX, AIX, SDK, XML, Java, VB, MS-Access, MSDE, MSSQL, HIPPAA, EDI, EDIFACT, HL7, Bugzilla, Pervasive SQL, Postgres, Btrieve, Netware Btrieve (32 or 16 bit), JDBC, ODBC and OLE DB drivers, Peachtree, DacEasy, ACCPAC, BusinessWorks, Maximizer, Macess, Lytec Medical, DataFlex, Macola, Great Plains Dynamics, Solomon, Platinum, Timberline, TAS Accounting, TAS Proffessional, Crystal Reports, .NET, Visual Basic, Visual C++, Access, Visual Foxpro, Visual J++, Active Server Pages (ASP), VBA, PHP, DCOM, MDAC, DAO.

Schlumberger Austin, Texas November 2000 – June 2001
Software Test Developer
Contract position responsible for Regression, Grey Box and Black Box testing on multiple Java and C++ based productions of commercial Petrophysic Oilfield software on Unix and Irix platforms utilizing Omniworks / Oracle SQL database for the DBA Group. Develop, plan, analyze and execute SW test case scenarios of the CPS portion of the software for black box testing. Develop and design macros to more efficiently perform the testing process. Prepare and distribute reports in Filemaker and Framemaker to the DBA and CPS engineering groups for resolution of software discrepancies. Maintained an environment that was verifiable and compliant to ISO 9001 standards.

Environment: Microcomputers, UNIX, IRIX, Oracle, Java, C++, KORN, Bash, Omniworks, Filemaker, Framemaker.

ADDITIONAL WORK EXPERIENCE AVAILABLE UPON REQUEST

EDUCATION:

1998 – 2002 Park University –CS BS Degree
1998 - 2000 Park University - Associates Degree in Computer Science
1990-1992 Austin Community College (paralegal studies)
1988-1990 Durham’s Business College (paralegal studies)
1985 Richland Jr. College
1984 South Garland Sr. High School

PROFESSIONAL DEVELOPMENT COURSE WORK:

Computer Architecture
NT Core
MS SQL 7
IIST Software Certification Training

SPECIAL SKILLS:

Software:
Operating Systems: Windows 2003, XP, 2000, NT, 95, 98 and 3.1, DOS, UNIX, SGI, Linux - Redhat, Suse & Caldera
Automated Software: Compuware, Rational, WinRunner
Programming Languages: HTML, XML, PERL, VB, VBA, VB.NET, ADO.NET, Java, Visual C++ 6.0 (MFC 6.0), ATL 2.0, COM/DCOM, MTS 2.0, ActiveX
Database: SQL – Oracle, MSSQL, MS-Access & MSDE
Graphic Programs: Adobe PhotoShop, Illustrator, PageMaker, Quark XPress, CorelDraw
Misc.: SAN, DFT, HCI, TCP/IP, SMTP, Omniworks, Front Page, MS Office Pro Suite, Lotus Notes, Framemaker, Filemaker, SourceSafe 6.0, Clear Case v3.2, OLE 2.0, Crystal Reports, SharePoint.

QA Engineering/Testing:

• Experience working within the constraints of a software development life cycle (SDLC)
• Experience using Microsoft suite of tools including developing VB script, macros and templates, Excel pivot tables, charts and graphs and ability to integrate Access, Excel, and Word documents.
• Ability to create project (including functional and technical specifications), project management, and end user documentation.
• Experience using MS Project, including creating work-plans.
• Experience using Visio for generating business process diagrams, use case diagrams, project schedules and/or concept diagrams.
• Team experience on at least one complete project lifecycle for a software development project of 3 or more team members involving web-based technologies
• Excellent technical problem solving skills and coordination of team activities in web-based technologies.
• Strong communication and team work skills, team coordination, mentoring and training skills
• Experience working in a state/federal government environment.
• Familiarity with service oriented architecture (SOA)
• Utilization of Project Management software to track development and introduce new products on schedule.
• Test Plan Development for software testing and new product qualification ( DOE )

Time Management: Ability to prioritize and multitask in order to complete assignments on time. Capable of manipulating additional tasks without deviating from original constraints.

Management: Proficiency developed in supervision, leadership, distribution, marketing, and accounting practices through Entrepreneurial career.