Program Manager

Submitted by BVJobs on Wed, 07/16/2008 - 5:31pm.
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Opportunity Information
Job location:
Austin, TX
Job type:
Full-time
Job description:

Location: Austin, TX
Job Type: Full-time, salaried with benefits, and stock options
Reports To: Director of Product Management

About this Position
Interested in playing a large role in a small team responsible for building and managing innovative online word of mouth marketing solutions? This position is ideal for someone with a project management background, experience managing software release cycles, and the desire to interact with clients to enhance software solutions.

This is a unique opportunity for a motivated, self-starter to become an expert in the emerging social commerce domain while growing their experience in meeting the needs of hundreds of clients.

In this role, you will be responsible for building out and managing a client community feedback process and cycle panning process for Bazaarvoice’s growing client base, through close coordination with the best and brightest in marketing, sales, development, client services and product management. You will be a customer and partner-facing member of an experienced Product Management team that is accountable for researching, planning, requirements, deployment, performance analysis, sales communication, collateral content creation, competitive analysis, and other product launch activities.

Job Overview

* Be an all around expert in Bazaarvoice’s solutions
* Manage the cycle planning process for our rapid 6-8 week development cycle
* Maintain a roadmap that maps client commitment dependencies to product changes and maintain continuity with the cycle plan
* Manage the Bazaarvoice client community feedback and ideation process
* Assist the client services team in driving the adoption of new features to existing customers
* Coordinate and conduct product feedback webinars and client feedback meetings
* Manage the transition of clients with specialize needs or custom development from sales to the client deployment team.
* Requirements management and new feature ideation for social commerce workflow tools

Qualifications:

Job Requirements

* 2-4 years experience in software project management
* BA/BS in Computer Science or Engineering is required
* Strong project management skills required, certification a plus
* Experience with product management is required
* Experience with software development methodologies required
* UI design/mock-up skills is a plus
* Experience with Software as a Service (SAS) model a plus
* Positive, self-starter attitude and desire to exceed client expectations at every opportunity
* Attention to detail and absolute focus on quality of work
* Superior communication (written and verbal) and presentation skills; meeting facilitation and strong follow-up
* Ability to execute a number of parallel tasks and work with cross-functional teams on a day-to-day basis

Company / Agency Information
Company / Agency:
Bazaarvoice
Website:

www.bazaarvoice.com

Company Background:

Bazaarvoice offers outsourced technology, services, analytics, and expertise to help companies enhance the online shopping experience with social commerce applications that drive sales. Bazaarvoice Ratings & Reviews™ and Ask & Answer™ deliver immediate success by minimizing implementation risk and maximizing the strategic impact of user-generated review content through complete customization, deep integration, community management, advanced analytics, search engine optimization, and syndication across the Web and to offline channels.

Bazaarvoice was named to the 2007 Red Herring Global 100 and 2006 Red Herring Top 100 lists and received the 2006 ClickZ Marketing Innovation of the Year award. Bazaarvoice currently serves over 160 eCommerce leaders including Bass Pro Shops, Dell, Macy’s, Office Depot, Inc., Overstock.com, PETCO, QVC, Sears, and ZipRealty. The company has headquarters in Austin, TX and offices in London, UK.

Bazaarvoice is building an elite team of passionate technologists and client services professionals to develop and support an entirely new class of hosted software applications and managed services.

Bazaarvoice, Inc. is an Equal Opportunity Employer. Bazaarvoice does not discriminate against any employee or applicant on the basis of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, the presence of any disability, or other legally protected status.

Resume Submission Instructions

To apply, please send cover letter and resume to jobs@bazaarvoice.com with the subject line, "Program Manager - D6".

Reference code:
Program Manager - D6