AUSTIN CONTACT CENTER ALLIANCE - FALL SYMPOSIUM

http://www.austincontactcenter.org/

ACCA’s 2008 Annual Fall Symposium is just around the corner! Join your peers in a full day of networking, many education workshops and high level resources that will take your contact center to the next level! PLUS, you can also win over $5 thousand in prizes just for registering!

This year we have put together a dynamite line-up, loaded with fun, informative and interactive sessions designed to position you and your business ahead of the pack. Headlining the event is Mr. Bruce Belfiore, Sr. Research Executive, Purdue University for Customer Driven Quality providing the keynote.

As always, ACCA is dedicated to ensuring that you get an assortment of well rounded educational workshops ranging from employee’s health & performance, to the achieving your company’s initiatives. This is why we have selected both national and local speakers and facilitators that will focus on what matters to you most. You can choose from any of our 3 newly added sessions:

1) Metrics and Performance Improvement
2) HR and Talent Management
3) Tools and Technology

Our marketplace has a new format as well and is a great opportunity to view some of the latest products and services for your contact center. Visit The Resource Center for Customer Service Professionals (RCCSP), DMX and Print-Logics – just to name a few!

What are the newest industry trends and what can you do to position yourself for long term success? Join us at our fall symposium and learn from the best our industry has to offer! Workshops, interactive seminars, a fantastic marketplace, nationally renowned keynote speaker, great food, fun and networking… the list goes on.

We look forward to seeing you in Austin at September 11, 2008 at the UT Commons at the Pickle Research Center.