IT

Presentation - Sandy Dochen, IBM, Manager, Corporate Citizenship and Corporate Affairs, Texas and Oklahoma

03/17/2008 to 03/21/2008 – Service Delivery
04/07/2008 to 04/11/2008 – Service Support
04/28/2008 – Review
04/30/2008 – Exam Session 1: 10am – 1pm
05/01/2008 – Exam Session 2: 10am – 1pm

Course Description:
The program is an intensive 3-week, instructor-led course that:

• Provides an in-depth understanding of all of the ITIL disciplines, including objectives, terminology, responsibilities, and critical success factors
• Helps the attendee to obtain ITSM Certification

Attendee Profile

501 Tech is a social and networking group for technologists working for or interesting in benefiting nonprofits.

Host: Austin Free-Net
Location: Austin Free-Net World Headquarters, DeWitty Center
2209 Rosewood Ave, 2nd Fl (corner Rosewood and Northwestern), Austin, TX 78704 US
When: Monday, January 28, 5:30PM
Phone: 512/576-9666 (cell for Dale Thompson)

If you can't read this, go to:
http://groups.nten.org/group.htm?mode=gvb&igid=6493

Moodle and Pizza

5:30 Pizza and networking (free thanks to N-TEN)

6:00 - 7:00 pm Demo:

Find out about business opportunities with the City of Austin and other government entities.

The first ever City of Austin Information Technology Business Development Conference and Expo is a one-day event designed to inform local businesses about IT procurement processes and opportunities for doing business with the City of Austin and other local governmental entities.

See: http://www.ci.austin.tx.us/it_expo/index.cfm