Supported day-to-day PC and network applications on both client and mainframe servers. Responded to Help Desk issues related to software, network, printer, and server issues impacting users.
I have designed and developed several data-intensive illustration and analysis desktop and server-side applications for a wide range of complex annuity products.
Provided technical support and services for developers, programmers, and business analysts who created and tested COBOL modifications and enhancements for a large life insurance company.
