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Global Solutions Architect
4/2008 - 12/2008: SupportSoft, Inc.

WORK EXPERIENCE
Dell Incorporated - Round Rock, TX, April 2007-Present
Role: Software Developer Lead

• More than 20 years experience with Unix, more than 10 years as an unofficial systems administrator

http://people.rit.edu/nbh7529/index.html

Projects:
• Coder for a UNIX tutorial website, including a JavaScript UNIX environment emulator. Created

Summary:

14 Years experience managing UNIX systems and web based applications (including development).

Extensive experience in Certified Business Process Improvement. Proven ability to eliminate redundant or unnecessary work or process while simultaneously reducing operating expenses and increasing employee and customer satisfaction. Adept at identifying and prioritizing critical issues in order to assign resources according to the immediate and long-term needs of the business.