IT Infrastructure Library

ITIL Manger's Certificate

Submitted by terit on Wed, 02/13/2008 - 10:04am.
::
03/17/2008 - 8:30am
03/17/2008 - 5:00pm

03/17/2008 to 03/21/2008 – Service Delivery
04/07/2008 to 04/11/2008 – Service Support
04/28/2008 – Review
04/30/2008 – Exam Session 1: 10am – 1pm
05/01/2008 – Exam Session 2: 10am – 1pm

Course Description:
The program is an intensive 3-week, instructor-led course that:

• Provides an in-depth understanding of all of the ITIL disciplines, including objectives, terminology, responsibilities, and critical success factors
• Helps the attendee to obtain ITSM Certification

Attendee Profile